Last Updated: November 2025
This Privacy Policy describes how NEENDI (“NEENDI,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our Services, make a purchase from neendi.com, or otherwise interact with our brand. For purposes of this Privacy Policy, “you” means any person using or engaging with our Site or Services.
By accessing our Site or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.
We may update this Policy from operational, legal, or regulatory reasons. Updates will be posted on the Site with the “Last Updated” date revised accordingly.
We collect personal information about you from various sources over the past 12 months to operate, improve, and personalize our Services.
We use this information to:
• Process transactions
• Communicate with you
• Improve the Site
• Personalize marketing
• Fulfill legal obligations
• Protect our brand, customers, and platform
• Contact details (name, email, phone, address)
• Order & payment details
• Account information (if applicable)
• Customer support messages
• Survey responses, reviews, or other user-generated content
Collected via cookies, pixels, scripts, and similar technologies, including:
• Device and browser data
• IP address
• Browsing behavior and pages viewed
• Referral information
• How you engage with our emails or ads
Such as:
• Shopify (ecommerce platform)
• Payment processors
• Email/SMS marketing platforms
• Advertising networks
• Analytics providers
Any third-party data received is used in accordance with this Privacy Policy.
We use your information to:
• Process and deliver your orders
• Provide order and account updates
• Manage returns and exchanges
• Offer customer support
• Improve our platform
We use your information for:
• Email and SMS marketing
• Abandoned cart and browse reminders
• Social media ads
• Personalized onsite recommendations
• Retargeting
• Customer segmentation
• Improving ad performance
To provide these services, we may share limited identifiers (such as email or phone number), browsing information, or hashed customer data with trusted marketing partners.
Third-Party Marketing Partners
We work with the following marketing and advertising partners. Their services help us deliver personalized content, measure performance, and optimize ad campaigns.
| Partner | Purpose | Privacy Policy |
|---|---|---|
| NineAfter | Paid advertising, campaign optimization, analytics | https://nineafter.com/pages/privacy-policy |
| Meta (Facebook/Instagram) | Personalized ads, retargeting, conversion tracking | https://www.facebook.com/privacy/policy |
| Klaviyo | Email/SMS marketing, automation, segmentation | https://www.klaviyo.com/legal/privacy |
| Google (Analytics, Ads, YouTube) | Analytics, website performance tracking, advertising | https://policies.google.com/privacy |
| TikTok | Advertising, TikTok Pixel tracking, campaign optimization, retargeting, analytics | https://www.tiktok.com/legal/privacy-policy |
We do not sell your personal information for money. However, certain state laws define “sharing” to include advertising-related data sharing with platforms such as Meta, Google, TikTok, and others. You may opt out at any time.
We use data to detect suspicious activity, verify transactions, and maintain the security of our Site and systems.
We may contact you regarding:
• Orders
• Customer service needs
• Policy updates
• Account information
• Marketing (if opted in)
Cookies and similar technologies help us:
• Remember your preferences
• Keep you logged in
• Analyze traffic
• Improve your shopping experience
• Support targeted advertising
You may disable cookies in your browser, but certain features may not function properly.
Shopify’s full list of cookies is available here:
https://www.shopify.com/legal/cookies
We do not currently respond to “Do Not Track” signals.
We may disclose your personal information to:
• Vendors (Shopify, shipping carriers, email/SMS platforms, fulfillment centers)
• Payment processors
• Marketing partners (listed above)
• Customer support tools
• Fraud and security services
• Affiliates
• Legal authorities, when required
• Parties involved in mergers or business transfers
We do not disclose sensitive personal information without your consent.
Content you submit publicly (reviews, social posts, etc.) is accessible by anyone. Use caution when sharing personal details.
Our Site may link to external websites. Their privacy practices are governed by their own policies, and NEENDI is not responsible for their content or data practices.
We do not knowingly collect information from children under 16. If you believe a child has submitted data, contact us to request deletion.
We take reasonable steps to protect your personal information. No system is 100% secure.
We retain your information as needed to:
• Provide services
• Maintain your account
• Meet legal obligations
• Prevent fraud
• Resolve disputes
Depending on your location, you may have rights to:
• Access your personal information
• Request deletion
• Request correction
• Opt out of marketing communications
• Opt out of targeted advertising
• Receive a copy of your data
• Appeal decisions
You can submit requests by contacting hello@neendi.com.
We may verify your identity before completing certain requests.
If you reside outside the U.S., your data may be transferred, processed, or stored in the United States or other jurisdictions. When required, we use legally recognized transfer mechanisms.
If there are any questions regarding this privacy policy, you may contact us using the information below.
337 El Dorado Street STE A1
Monterey, CA 93940
United States
📧 hello@neendi.com